Who does a long-term care ombudsman represent?

A long-term care ombudsman serves as an advocate for individuals residing in assisted living residences and skilled nursing facilities. The primary role of the ombudsman is to ensure that the rights and well-being of the residents are protected and promoted. This includes addressing concerns, resolving complaints, and providing information about available services and resources.

By focusing on the interests of the residents, the ombudsman plays a critical role in enhancing the quality of life for those in long-term care settings. They work to ensure that residents receive proper care, are treated with dignity, and have their voices heard in matters impacting their lives. The activities of the ombudsman are rooted in advocacy and support, making their role essential for residents who may otherwise have difficulty voicing their concerns or advocating for themselves.

The other options do not accurately represent the role of an ombudsman, as they do not advocate for care providers, families, or facility administrators, but rather specifically for the residents themselves.